Terms & Conditions

TERMS & CONDITIONS

Last Updated: August 9, 2026

Welcome to EinayaCollection. These Terms & Conditions govern your use of our website and your purchase of products from EinayaCollection.

By accessing our website, browsing our products, creating an account or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use our website or purchase our products.

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1. ABOUT EINAYACOLLECTION

EinayaCollection is an online fashion and apparel store offering products through its website and related online channels.

Throughout these Terms & Conditions, "EinayaCollection", "we", "us" or "our" refers to EinayaCollection.

"Customer", "you" or "your" refers to any person accessing our website or purchasing our products.

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2. ELIGIBILITY

By using our website or placing an order, you confirm that:

- The information provided by you is accurate and complete. - You are legally capable of entering into a binding transaction under applicable law. - You will use the website only for lawful purposes. - You will not use the website for fraudulent, abusive or unauthorised activities.

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3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, colours, sizes and other information displayed on our website are accurate.

However:

- Actual colours may vary depending on your device or screen settings. - Minor variations in prints, fabrics, embroidery, stitching or finishing may occur. - Product measurements may have reasonable manufacturing variations. - Product availability may change without prior notice.

We reserve the right to correct errors, inaccuracies or omissions in product information at any time.

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4. PRICES

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to:

- Change product prices - Modify discounts and promotional offers - Correct pricing errors - Discontinue products - Limit quantities available for purchase

Any applicable taxes, shipping charges or other charges will be displayed or communicated where applicable.

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5. ORDERS

When you place an order, you are making an offer to purchase the selected products.

An order is considered successfully placed once you receive an order confirmation from EinayaCollection.

We reserve the right to refuse, limit or cancel an order in circumstances including:

- Product unavailability - Pricing or technical errors - Incorrect customer information - Suspected fraudulent transactions - Shipping restrictions - Duplicate or suspicious orders - Violation of these Terms & Conditions - Other circumstances beyond our reasonable control

If a prepaid order is cancelled by us and a refund is applicable, the eligible amount will be processed according to our applicable refund policy.

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6. ORDER CANCELLATION

Orders may be cancelled within 24 hours from the time the order is placed.

After the 24-hour cancellation period, cancellation requests will generally not be accepted.

Please refer to our Cancellation Policy for complete details.

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7. PAYMENT

We may provide multiple payment methods through third-party payment service providers.

By making a payment, you confirm that:

- The payment information provided is accurate. - You are authorised to use the selected payment method. - The transaction is legitimate and authorised by you.

Payment processing may be subject to the terms and policies of the relevant payment provider.

EinayaCollection does not generally store complete debit card, credit card or banking credentials on its own servers.

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8. SHIPPING AND DELIVERY

We ship orders to serviceable locations within India and may offer international shipping to selected countries.

Delivery timelines are estimates and may vary due to circumstances beyond our control.

Customers are responsible for providing accurate shipping and contact information.

Please refer to our Shipping Policy for complete details regarding processing, shipping, delivery, customs and related matters.

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9. RETURNS AND EXCHANGES

Eligible domestic orders may be returned or exchanged within 7 days of delivery, subject to the conditions specified in our Return & Refund Policy.

Returned products must generally be unused, unworn, unwashed, undamaged and accompanied by the original tags and packaging.

International orders are not eligible for return or exchange, subject to applicable law.

EinayaCollection reserves the right to reject a return or exchange that does not satisfy the applicable eligibility requirements.

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10. REFUNDS AND STORE CREDIT

For approved eligible returns, refunds will generally be provided in the form of Store Credit rather than to the original payment method, except where otherwise required by applicable law.

Store Credit:

- Is issued after successful return inspection. - Is valid for 30 days from the date of issue. - May be used towards a future purchase on EinayaCollection. - Cannot be exchanged for cash or transferred, except where required by applicable law.

Please refer to our Return & Refund Policy for complete details.

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11. INTERNATIONAL ORDERS

International customers are responsible for ensuring that the selected products can be legally imported into their destination country.

Any applicable customs duties, import taxes, local taxes, clearance charges or other destination-country fees are the responsibility of the customer unless expressly stated otherwise.

International orders are final sale and are not eligible for return or exchange, subject to applicable law.

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12. USER ACCOUNTS

If you create an account with EinayaCollection, you are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account.

You agree to provide accurate and current information and to notify us if you believe your account has been accessed without authorisation.

We reserve the right to suspend or terminate accounts involved in fraudulent, abusive or unauthorised activity.

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13. INTELLECTUAL PROPERTY

All content available on the EinayaCollection website, including but not limited to:

- Logos - Brand names - Product images - Photographs - Videos - Graphics - Designs - Text - Product descriptions - Website layout - Marketing materials

is owned by or licensed to EinayaCollection and may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell or commercially exploit our content without prior written permission.

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14. PROHIBITED USE

You agree not to:

- Use the website for unlawful purposes. - Attempt to gain unauthorised access to our systems. - Interfere with website security or functionality. - Use automated systems to scrape or copy website content without permission. - Submit fraudulent orders or payment information. - Abuse promotional offers, discounts or referral programmes. - Use another person's personal or payment information without authorisation. - Introduce malicious code, viruses or harmful software. - Attempt to disrupt the website or its services.

We may take appropriate action against users who violate these restrictions.

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15. THIRD-PARTY SERVICES

Our website may use third-party services for purposes such as:

- Payment processing - Shipping and logistics - Analytics - Advertising - Communication - Website hosting - Customer support - Fraud prevention

Third-party services may operate under their own terms and privacy policies.

EinayaCollection is not responsible for the independent policies, practices or availability of third-party services.

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16. WEBSITE AVAILABILITY

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be:

- Available without interruption - Free from errors - Completely secure - Free from viruses or other harmful components

We may temporarily suspend or restrict access to the website for maintenance, security, technical issues or other operational reasons.

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17. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, EinayaCollection shall not be responsible for indirect, incidental, special or consequential losses arising from the use of our website or purchase of our products.

This does not exclude or limit liability that cannot legally be excluded or limited under applicable law.

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18. FORCE MAJEURE

EinayaCollection will not be responsible for delays or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control, including:

- Natural disasters - Severe weather - Government restrictions - War or civil unrest - Strikes - Transportation disruptions - Internet or technology failures - Courier or logistics disruptions - Epidemics or pandemics - Other unforeseen circumstances

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19. PRIVACY

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

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20. CHANGES TO THESE TERMS

We may modify these Terms & Conditions from time to time.

Updated terms will be published on this page with a revised "Last Updated" date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

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21. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the competent courts in India, subject to applicable law.

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22. CONTACT US

If you have any questions regarding these Terms & Conditions, please contact us:

EinayaCollection

Email: support@einayacollection.com Mobile: +91-9860257806 Website: www.einayacollection.com

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EinayaCollection

Because Every Compliment Matters.