Privacy Policy

PRIVACY POLICY

Last Updated: August 9, 2026

At EinayaCollection, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from EinayaCollection through our website, online store, or related services.

By using our website, you agree to the practices described in this Privacy Policy.

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1. INFORMATION WE COLLECT

When you visit our website, create an account, place an order, contact us, or otherwise interact with EinayaCollection, we may collect the following information:

Personal Information

Depending on how you interact with us, this may include:

- Full name - Mobile number - Email address - Billing address - Shipping address - City, state, country and postal code - Order details and purchase history - Account/login information - Information provided when contacting customer support - Product preferences and other information voluntarily provided by you

Payment Information

Payments made through our website may be processed by third-party payment providers.

We generally do not directly store your complete debit card, credit card, banking or other sensitive payment credentials on our servers.

Your payment information may be collected and processed directly by the relevant payment service provider in accordance with its own privacy policy and security practices.

Technical Information

When you visit our website, certain information may be collected automatically, including:

- IP address - Browser type and version - Device type - Operating system - Approximate location derived from IP address - Pages viewed - Products viewed - Referring website - Date and time of visits - Website interaction and usage information

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2. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

- Process and fulfil your orders - Deliver products to you - Process payments - Send order confirmations and shipping updates - Provide customer support - Respond to enquiries and requests - Manage your customer account - Improve our products, website and services - Personalise your shopping experience - Prevent fraud, abuse and unauthorised activity - Maintain website security - Analyse website performance and customer behaviour - Conduct marketing and advertising activities - Send promotional communications where permitted by applicable law - Measure advertising performance and conversions - Comply with applicable legal, tax and regulatory requirements

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3. MARKETING COMMUNICATIONS

If you provide your email address or mobile number and have provided the required consent, we may send you:

- New product announcements - Offers and discounts - Promotional campaigns - Restock notifications - Cart or browsing-related communications - Brand updates

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication.

You may also contact us to request that your information not be used for direct marketing, subject to applicable legal requirements.

Please note that even if you opt out of promotional communications, we may still send essential transactional communications such as order confirmations, payment notifications and shipping updates.

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4. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, pixels, tags and similar technologies to operate and improve our website.

These technologies may help us:

- Keep your shopping cart functional - Remember your preferences - Understand how visitors use our website - Measure website performance - Analyse traffic and conversions - Improve user experience - Deliver or measure relevant advertising

Third-party services used on our website may also place cookies or similar technologies on your device.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

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5. ANALYTICS AND ADVERTISING

We may use third-party analytics and advertising services to understand website traffic, measure marketing performance and improve our advertising.

These services may collect information such as:

- IP address - Device and browser information - Pages visited - Products viewed - Purchases or conversion events - Approximate location - Interaction with advertisements

Depending on the services enabled on our website, these may include analytics, advertising and social-media platforms such as Google, Meta and other technology providers.

These third parties process information according to their own privacy policies and applicable laws.

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6. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information as a standalone product.

We may share necessary information with trusted third-party service providers when required to operate our business, including:

- Payment processors - Shipping and logistics partners - Website and hosting providers - E-commerce technology providers - Analytics providers - Advertising and marketing platforms - Customer-support and communication providers - Fraud-prevention and security providers - Professional advisers, auditors or legal representatives - Government authorities where legally required

For example, when you place an order, information such as your name, phone number and shipping address may need to be shared with our logistics or delivery partners to fulfil the order.

We only intend to share information reasonably necessary for the relevant business purpose.

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7. INTERNATIONAL ORDERS AND DATA TRANSFERS

EinayaCollection may serve customers in different countries.

Depending on the services and technology providers used by us, your information may be processed or stored in countries outside your country of residence.

Where required by applicable law, we will take reasonable steps to ensure that such processing and transfers are subject to appropriate safeguards.

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8. COUNTRY AND IP-BASED ACCESS RESTRICTIONS

For operational, legal, regulatory or shipping reasons, EinayaCollection may restrict access to our website, certain products, checkout functionality or services from particular countries or regions.

We may use your IP address and related technical information to determine your approximate country or region for these purposes.

An IP-based location determination is not guaranteed to be completely accurate. We may therefore apply additional checks or restrictions where reasonably necessary.

If shipping is unavailable to a particular country, we may prevent customers located in that country from accessing certain purchasing or checkout functionality.

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9. DATA SECURITY

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

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10. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

- Processing and maintaining your orders - Providing customer support - Maintaining business and transaction records - Preventing fraud and abuse - Resolving disputes - Complying with legal, tax and accounting obligations - Enforcing our agreements and policies

When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal requirements.

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11. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

- Request access to personal information we hold about you - Request correction of inaccurate information - Request deletion of certain personal information - Withdraw consent where processing is based on consent - Object to or restrict certain processing - Opt out of certain marketing communications - Request information about how your data is processed

Some rights may be subject to legal or regulatory limitations.

To exercise an applicable privacy right, please contact us using the details provided below.

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12. CHILDREN'S PRIVACY

Our website is not intended for children who are not legally permitted to use online shopping services under applicable law.

We do not knowingly collect personal information from children for independent commercial purposes.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

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13. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, services or social-media platforms.

We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policies of those websites before providing them with personal information.

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14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, legal requirements or privacy practices.

When we make changes, we may update the "Last Updated" date displayed at the top of this policy.

We encourage you to review this Privacy Policy periodically.

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15. CONTACT US

If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Brand: EinayaCollection

Website: https://www.einayacollection.com

Email: support@einayacollection.com

Customer Support: +91-9860257806

For privacy-related requests, please include sufficient information for us to identify your account or transaction and understand your request.

We will review and respond to valid requests in accordance with applicable laws and regulations.

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16. CONSENT

By using the EinayaCollection website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, to the extent permitted by applicable law.

EinayaCollection

Because Every Compliment Matters.